Responsible Gaming

Gaming Should Be Entertainment

At Star Casino Online, we believe that gambling should be enjoyed as a form of entertainment only. It is never a reliable way to earn money or solve financial problems. Please gamble responsibly and only with money you can afford to lose.

Age Verification

You must be at least 18 years of age, or the legal age for gambling in your state or territory in Australia, whichever is greater, to use our services. Star Casino Online is committed to preventing underage gambling. If you are under the legal age, please do not attempt to create an account or place bets.

Warning Signs of Problem Gambling

Do you recognise any of these warning signs in yourself or someone you know?

• Constantly thinking about gambling or past gambling experiences
• Chasing losses by gambling with more money to recover what you've lost
• Gambling with increasing amounts of money to achieve the same excitement
• Lying to family, friends, or others about the extent of your gambling
• Hiding gambling activities or spending from loved ones
• Experiencing mood changes, irritability, or anxiety when not gambling
• Neglecting work, school, family responsibilities, or hobbies due to gambling
• Borrowing money or going into debt to fund gambling
• Feeling unable to control gambling urges
• Continued gambling despite negative consequences

If you recognise these signs, help is available.

Self-Help Tools and Responsible Gaming Features

Star Casino Online provides tools to help you gamble responsibly:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period
• Loss Limits: Set a maximum amount you are willing to lose
• Reality Checks: Receive regular reminders about how long you have been playing and how much you have spent
• Time-Out: Take a break from gambling for a period you choose
• Self-Exclusion: Exclude yourself from our platform for a defined period or indefinitely

To access these tools, please visit your account settings or contact our customer support team.

Support Organizations

If you or someone you know is struggling with gambling, professional support is available:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Free online and telephone counselling service for problem gambling

United Kingdom

• GamCare
  Website: www.gamcare.org.uk
  Free, confidential advice and support
• GamStop
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling

Canada

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  Information, resources, and support for problem gambling

United States

• National Council on Problem Gambling
  Website: www.ncpgambling.org
  1-800-GAMBLER (1-800-426-2537) - Free, confidential, 24/7 helpline

Germany

• Bundeszentrale für gesundheitliche Aufklärung
  Information and resources on responsible gaming and problem gambling support

Need Help?

If you believe you have a problem with gambling, or if someone you care about does, please reach out for help immediately. There is no shame in seeking support. Professional counsellors are available to assist you confidentially.

Remember: Help is just a call or click away. Contact one of the support organisations above today.